Privacy policy
We care about your privacy! That's a fact! You'd like to know if we also put our money where our mouth is, but find a privacy policy rather boring and an abundance of legal jargon? So do we!
That's why we're giving you this 2-minute summary. This summary will provide you with the necessary information and will get you up to speed in no time on how we process your personal data.
First, we live by our mantra: you remain the sole owner of your personal data at all times. What information do we collect about you?
- When you report a problem we collect some personal information such as email address, telephone/mobile phone number, location, pictures, video footage, short description of the problem.
- When you manage a problem we collect some personal information such as name, email address, telephone/mobile number, communications through the services.
- By creating an account, we obtain various personal data necessary for this purpose
- Finally, we use cookies to collect information about your use of our web App.
Why do we collect this information?
- To ensure that you can make optimal use of our services.
- To improve the services.
Who has access to your data?
- Your personal data will never be sold or made available to other parties. You will always remain the sole owner.
- Only a specific part of our trusted team has access to the information you give us.
- We also make use of some suppliers and service providers, such as payment and web hosting services. These parties are required by law to guarantee your privacy at all times. They can only process the data in accordance with our purposes.
Want to know more: as a die-hard, we invite you to read our full privacy policy, which explains everything in detail.