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Transform Your Facility Management with FixForm: The Armonea Experience

Discover how Armonea transformed maintenance operations with streamlined, efficient FixForm implementation & usage.

About
Founded in 2008, Armonea operates approximately 80 care centers with 9,000 employees providing services to over 7,000 elderly residents. Their mission is to promote positive aging and improve the quality of life for both residents and staff. Armonea's focus on "Cohesion, Respect, and Engagement" aligns perfectly with FixForm's goal of creating smoother, more effective operations in care facilities.
Location
Belgium
Industry
Hospitals and Health Care
Company size
5.001-10.000 employees

Streamline Operations, Improve Efficiency, and Enhance Care

At Armonea, one of the largest elderly care organizations in Belgium with over 80 care centers, FixForm has transformed the way facility management is handled. By empowering their facility teams with better tools, Armonea has not only improved operational efficiency but also enhanced the overall quality of care.

Before FixForm: Chaos in Maintenance Management

  • Staff were relying on paper documents or post-its to report issues. Many sites had a physical sheet at the reception where anyone could note down problems.
  • Technicians often walked around with post-its, getting interrupted constantly by staff to fix additional issues, leading to delays in repairs.
  • There was no historical data. If a task wasn’t handled immediately, the paper or post-it could disappear, leaving no trace of the problem.

After FixForm: A Game-Changer for Facility Management

  1. Improved Technician Focus
    FixForm helps technicians stay concentrated on their tasks by reducing interruptions, allowing them to work more efficiently.
  2. Better Task Tracking
    Technicians now have clear visibility of tasks, including recurring maintenance, ensuring nothing falls through the cracks.
  3. Efficient Communication
    FixForm enables seamless communication between technicians and management. For example, purchase requests like “Order 3 toilet seats” can be sent directly through the platform.
  4. Mobile Teams and Faster Response
    Armonea has adopted mobile teams of technicians to reduce costs, and FixForm has been instrumental in making this transition possible. With FixForm, technicians can be dispatched efficiently, and tasks are resolved faster.
  5. Historical Data for Better Planning
    With FixForm’s historical tracking, Armonea’s management can now anticipate maintenance needs, reducing unexpected issues and costs. This helps in planning budgets more accurately.
  6. Positive Feedback from Staff and Management
    Facility staff and directors have given positive feedback, noting the significant improvement in operational efficiency and the overall maintenance workflow.

Why FixForm Matters for Elderly Care Centers

  • Reduce Unplanned Costs: With better visibility into maintenance needs, care centers can plan more effectively and avoid costly surprises.
  • Support Technicians and Management: FixForm improves communication between technicians and management, ensuring smoother workflows and faster responses.
  • Focus on Preventive Maintenance: FixForm allows care centers to focus not only on repairs but also on preventive maintenance, improving long-term outcomes.
  • Better Care, Better Environment: With more efficient maintenance, care centers can provide a better environment for their residents and staff.

About Armonea

Founded in 2008, Armonea operates approximately 80 care centers with 9,000 employees providing services to over 7,000 elderly residents. Their mission is to promote positive aging and improve the quality of life for both residents and staff. Armonea's focus on "Cohesion, Respect, and Engagement" aligns perfectly with FixForm's goal of creating smoother, more effective operations in care facilities.

Ready to Learn More?

Discover how FixForm can transform your care center’s facility management, just as it did for Armonea. Contact us today to schedule a demo or receive more information.

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High priority
Cafetaria Lisbon

WE NEED COFFEE, PLS!

Man in workwear smiling at the camera
Bradley Smith
Visitor Jane
High priority
Cafetaria Lisbon

I think the coffee machine is broken.

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Jada Navas
Employee Dave
High priority
Cafetaria Lisbon

The coffee machine is down.

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Bradley Smith
High priority
Cafetaria Lisbon

There is no coffee coming out of the machine but there are cups in it.

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Bradley Smith
Technician Danny