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Transforming Facility Management at Armonea with FixForm: An Inside Look

Discover how Armonea transformed maintenance operations with streamlined, efficient FixForm implementation & usage.

About
Founded in 2008, Armonea operates approximately 80 care centers with 9,000 employees providing services to over 7,000 elderly residents. Their mission is to promote positive aging and improve the quality of life for both residents and staff. Armonea's focus on "Cohesion, Respect, and Engagement" aligns perfectly with FixForm's goal of creating smoother, more effective operations in care facilities.
Location
Belgium
Industry
Hospitals and Health Care
Company size
5.001-10.000 employees

Discover how FixForm has transformed facility management across Armonea’s network of over 80 elderly care centers in Belgium. As you read on, you’ll gain insights into FixForm’s practical solutions and the workflow improvements Armonea has experienced—and be sure to subscribe below for a more in-depth interview with Armonea’s facility coordinators (in Dutch and French), who will reveal further details on how they’re implementing FixForm across their sites on November 26th. 

  • Note: this video is in Dutch with English subtitles. 
  • Envie de regarder cette vidéo en français? Cliquez ici.

Before FixForm: Maintenance Chaos

Before FixForm, Armonea’s facility teams struggled with manual documentation, often relying on paper sheets or post-its at reception areas for issue reporting. Technicians were frequently interrupted, which delayed their ability to complete repairs and left critical maintenance issues untracked if documentation was lost.

After FixForm: A Game-Changer for Facility Management

FixForm has introduced a structured approach to maintenance, enabling technicians and management to work with greater focus and coordination:

  • Increased Technician Focus: Technicians work more efficiently, with fewer interruptions.
  • Enhanced Task Tracking: All tasks, including recurring maintenance, are now clearly visible, ensuring nothing is missed.
  • Streamlined Communication: Management and technicians communicate directly through the platform, handling requests like “Order 3 toilet seats” seamlessly.
  • Mobile Teams and Faster Response: Mobile teams, with FixForm’s support, address issues quickly, improving response times and cost efficiency.
  • Data for Better Planning: FixForm’s historical tracking allows Armonea to anticipate maintenance needs and budget more accurately.

Why FixForm Matters for Elderly Care Centers

  • Reduce Unplanned Costs: With better visibility into maintenance needs, care centers can plan more effectively and avoid costly surprises.
  • Support Technicians and Management: FixForm improves communication between technicians and management, ensuring smoother workflows and faster responses.
  • Focus on Preventive Maintenance: FixForm allows care centers to focus not only on repairs but also on preventive maintenance, improving long-term outcomes.
  • Better Care, Better Environment: With more efficient maintenance, care centers can provide a better environment for their residents and staff.

Interested in Learning More? Sign Up for the Deep Dive!

Curious about how Armonea implemented FixForm in their care centers? Don’t miss the chance to join an exclusive session with Armonea’s facility coordinators (in Dutch and French), where they’ll go into even greater depth on how FixForm is transforming facility management across their network. This will be an online event on Tuesday, November 26th at 11:30am. 

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High priority
Cafetaria Lisbon

WE NEED COFFEE, PLS!

Man in workwear smiling at the camera
Bradley Smith
Visitor Jane
High priority
Cafetaria Lisbon

I think the coffee machine is broken.

Man in workwear smiling at the camera
Jada Navas
Employee Dave
High priority
Cafetaria Lisbon

The coffee machine is down.

Man in workwear smiling at the camera
Bradley Smith
High priority
Cafetaria Lisbon

There is no coffee coming out of the machine but there are cups in it.

Man in workwear smiling at the camera
Bradley Smith
Technician Danny